Privacy Policy

This privacy policy sets out how Lucion Group Ltd and its subsidiary companies use and protects any information that you give us when you use this website.

1. Introduction

 

1.1 Lucion Group Ltd and its subsidiary companies are committed to safeguarding the privacy of our website and visitors. (The term ‘Lucion Group’ and its subsidiaries; ‘Lucion Services’, ‘Lucion Marine’, ‘Lucion Infrastructure’, ‘Lucion NexGen’, ‘Delta-Simons’, ‘Ground Engineering’, ‘Aberdeen Radiation Protection Services’, ‘Landform Surveys’ and ‘Midland Survey’ (also collectively referred to as “we”, “our” and “us”).  The term ‘you’ refers to the user or viewer of our website.)

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. This policy applies to all of our websites.

1.3 By using Lucion Group or any of the subsidiaries' websites and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4 In this policy, "we", "us" and "our" refer to the Lucion Group and its named subsidiaries. For more information about Lucion Group and how to contact us, see Section 14.

2. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) Any personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) the purposes for which we may process personal data; and

(d) the legal basis of the processing.

2.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system, Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent.

2.3 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3. Providing your personal data to others

3.1 We may disclose names, postal address, email address and phone number (personal data) to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) in so far as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2 We may disclose your personal data to our insurers and/or professional advisers in so far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.3 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. Retaining and deleting personal data

4.1 This Section 4 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3 We will retain your personal data as follows:

(a) Usage Data will be retained for a maximum of 12 months since your personal data was last logged on the website;

4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or our legitimate interest.

5. Security of personal data

5.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access, alteration or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5.2 Our Talent selection, Onboarding, CRM, Reporting, Video Interviewing & Talent Finder processes use native technologies. We also use a job distribution tool, which is powered by a third party, Vonq.

Other third parties involved in the delivery of the service include:

All data for the solution is stored in ISO27001 Tier-3 Data Centres in the UK:

  • Zen Internet (ISO27001 Data Centre provider)

  • ASK 4 (ISO27001 Data Centre provider)

  • Amazon Web Services (ISO27001 Data Centre provider, hosts Video Interviewing in Ireland)

  • Sendgrid (email provider)

  • Text Anywhere (SMS provider)

All data is held in the EEA / It is not shared or accessible to the hosting companies, and not shared with anyone else. 

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of changes to this policy by email.

7. Your rights

7.1 In this Section 7, we have summarised the rights that you have under GDPR and the UK data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest to the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10  To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13  You may exercise any of your rights in relation to your personal data by written notice or via e-mail to us, in addition to the other methods specified in this Section.

8. Third party websites

8.1 Our website includes hyperlinks to, and details of, third party websites.

8.2 We have no control over, and are not responsible for, the privacy policies, cookies and practices of third parties.

 

9. Updating information

9.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

 

10. About cookies

10.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

10.2  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

10.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

11. Cookies that we use

11.1  We use cookies for the following purposes:

(a) to help us to analyse the use and performance of our website and services

(b) to store your preferences in relation to the use of cookies more generally

11.2  Details of the cookies we use are listed under point 12.2

12. Cookies used by our service providers

12.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

12.2  We gather information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.  The cookies that we use are:

The use of cookies is described below:

Google Analytics Cookies: __utma, __utmb, __utmc, __utmv, __utmz. Description Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.

Google features for generating maps and CAPTCHA images Cookies: PREF, NID, HSID, SSID, APISID, SAPISID, SS, SID Description These cookies are used by Google to generate images for maps (to show you where our jobs are) or to generate a CAPTCHA images to help protect our site from “spambots”. Without these cookies we would not be able to register your account and you would not be able to see maps for each job.

Share pages with your social network Cookies:

  • (twitter) guest_id, k, _twitter_sess, original_referer

  • (facebook) datr, lu

  • (g+1) PREF, SID, HSID, SSID

These cookies are used by the social networks to allow you to share any of our pages with your network - however, nothing is shared without your explicit request to do so.

Other cookies that are essential for us to allow you to login and to allow us to manage and monitor our website’s performance:

  • TribePad - this allows you to login to our social recruitment management platform

  • trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.

  • visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.

  • youWantTheCookie - this simply allows us to remember whether you had cookies turned off or on for our site to help us keep as much functionality working as possible for you.

3. Managing cookies

13.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links (correct at time of publishing):

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    https://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.apple.com/kb/PH21411 (Safari); and

(e)     https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

If you use an alternate browser please consult the developers website.

13.2  Blocking all cookies will have a negative impact upon the usability of many websites.

13.3  If you block cookies, you will not be able to use all the features on our website.

14. Our details

14.1  This website is owned and operated by Lucion Group Ltd.

14.2  We are registered in England and Wales 09476425.

14.3  Our principal place of business is 7 Halifax Court, Dunston, Gateshead, Tyne & Wear, NE11 9TJ 

 

14.4  You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or 0345 5040 303.

(d) by email, using the email address published on our website from time to time; or info@luciongroup.com